metamask extension

The MetaMask wallet extension mobile app is available on Google Play for Android and the Apple App Store for iOS devices.

Mobile App

The MetaMask wallet extension mobile app is available on Google Play for Android and the Apple App Store for iOS devices. The wallet has a 4.5 star rating on Google Play with pockets of complaints centered on “bugs on the new version” and the slow speed of the browser extension.5

The mobile app also allows users to send and receive tokens and NFTs on supported blockchains. It is expected that users have sufficient Ether (ETH) to cover gas fees during transactions. Users have the opportunity of buying Ether using Transak on MetaMask mobile via bank transfer, credit cards, or Apple Pay on iOS devices.26

Customer Service

Despite being one of the most popular cryptocurrency wallets in the Ethereum ecosystem, MetaMask’s customer support is limited to technical issues experienced when using the wallet on a personal device. While support is not live, users can get help via the self-help center, community message board, email, or ticket system.

Cost & Fees

Transaction fees on MetaMask are the sole responsibility of the users. Charges are mainly for gas fees which are paid to the blockchain service. When buying crypto, users may be expected to pay a processing fee, a base fee, and a gas limit. Users will also pay a service fee of 0.875% for any swaps.2

Users can customize their gas fees depending on how fast they want the transaction to be processed. These fees, which are quite higher than the standard fees, are called high-priority fees. The model behind this strategy is that miners are enthusiastic to process transactions that come with higher fees. So paying higher fees will prompt them to process transactions faster.

Final Verdict

MetaMask is a decentralized wallet with vast features and Web3 applications that make it a central hub for NFT and Web3 enthusiasts who desire to build decentralized applications on the Ethereum blockchain. The wallet exists as a web browser application and mobile app.

While this wallet has vast features, it cannot be used as a primary wallet because it does not support Bitcoin, the most-held digital asset in the crypto industry. With technical features being dominant, the wallet is suitable for intermediate and advanced crypto investors.

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